Q: I am having trouble listening to The Rose online. What could be the problem?
A: Click here for more than you could possibly want to know about streaming audio.
Q: I won a prize on The Rose. I have questions about what I won. Who can help
me?
A: Ronnie Ramone, Rose Promotions Director. Email rramone@hallradio.com.
Q: I had my Rose Rewards key tag scanned at a Rose live event but I didn’t see the points on my account. Why?
A: The scanners need to be connected to a computer and uploaded manually to your account. This process may take up to 2 weeks, but usually sooner. If you are still missing points after a 2 week time period, please click CONTACT US on the home page of www.myroserewards.com.
Q: I lost my Rose Rewards key tag or I never received one. Who can I contact?
A: To receive a key tag, please go to www.myroserewards.com and click CONTACT US to have a new one sent to you.
Q: I am a Rose Rewards member and sometimes there are not any good prizes in the point store. What is up with that?
A: We are constantly adding new prizes to the point store. We work hard to replenish the selection. With thousands of members in the program and a limited number of movie passes, concert tickets, etc. the prizes may be claimed very quickly. Our best advice is for you to keep checking the store on a regular basis.
Q: What are your office hours?
A: Monday through Friday from 8 am until 4 pm. The office is NOT open on weekends and we do close for some holidays (we actually do get some days off). You can always call the main office for more details…1-800-222-1013 or (717) 653-0800.
Q: Where is your office and studios located?
A: We are located off Route 283 in Rapho Township. Our address is 1996 Auction
Road, Manheim, PA 17545.
Q: I want to request a song, try to win a contest or talk to the live on-air personality.
What phone number do I call?
A: 1-800-655-4101. This phone number is ONLY for The Rose studio.
Q: I would like to obtain information on advertising on 101 the Rose and/or on
www.roseradio.com. How much will it cost?
A: We try to customize an advertising package to fit your needs and your budget. You can contact one of our Account Executives to discuss ways that we can help market your business successfully. Contact information for each Account Executive can be found on the OFFICE STAFF page under STATION INFO.
Q: I keep trying to call The Rose studio line but it is either busy or nobody answers. Why is that?
A: If it is busy chances are we are in the middle of a contest. We have 3 studio lines and during contesting many people are calling at once. Keep trying! If nobody answers we might be on the air at the moment or have stepped out of the studio. DJs are people too so we are probably either grabbing a snack or using the restroom.
Q: How do you determine the music you play on the radio station?
A: We heavily research the most popular contemporary songs from the 80’s, 90’s and Today. We use research compiled by top experts in the field and we also rely heavily on feedback from our weekly Rose Music Survey, our quarterly Rose Listener Panel meetings and email/phone requests.
Q: What is your format?
A: We are considered an Adult Contemporary radio station but we actually transcend any label. We consider ourselves a “Bright AC” station, playing an Upbeat Variety of the 80’s, 90’s & Today.
